Hamsons Trading Ent Pvt Ltd(HTEPL) is deeply sensitive to and strongly committed towards upholding the privacy and security interests of its customers, vendors and all other key stakeholders. To this end HTEPL has adopted the following Security and privacy policy:
Maintaining your trust in our brand is important to us. We collect certain information when you visit our site WWW.OPTIMUMSOLUTION.IN (the Site), in order to improve your shopping experience and to allow us to better communicate with you regarding our products and services. This privacy policy is intended to assist you in understanding what information we gather when you visit the Site, how we use that information, and the safeguards we have in place to protect the information. This privacy policy only applies to information we collect at WWW.OPTIMUMSOLUTION.IN
By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy.
INFORMATION WE COLLECT ONLINE
Personal Information
For purposes of this privacy policy, personal information means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. HTEPL collects personal information from you only when you voluntarily provide us with this information, such as when placing an order through the Site; contacting us with a comment or question; requesting a catalog; signing up to receive emails about our latest products and services. While not personal information by itself, HTEPL also collects and retains information about purchases you make on the Site.
Browsing Information, Cookies
When you visit the Site, our web servers may automatically recognize certain non-personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Site also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and improve features of our Site in a variety of ways, including by determining whether you have visited the Site in the past and which pages of our Site you have visited. We also may use cookies and/or a technology known as clear gifs to help us confirm your receipt of and response to our emails and to provide you a more personalized experience. Please note than certain pages of the Site may not function properly if cookies are turned off. Please consult your web browser’s Help documentation for more information about how to turn cookies on and off your browser.
HOW WE USE YOUR INFORMATION
HTEPL uses personal information collected on the Site for the following purposes:
- for the specific purpose for which it was volunteered (for example, to purchase a product, process a return or provide you with a gift reminder)
- to improve the content, appearance and utility of the Site
- to understand your needs and preferences
- to develop, market, sell or provide products and services
- to conduct surveys, research and evaluations
- to manage and develop our business and operations, administer accounts, and collect and process payments
- to detect and protect HTEPL and other third parties against negligence, fraud, theft and other illegal activities
- as permitted by, and to comply with, any legal or regulatory requirements, process or provisions
In order to serve you better, we may combine information you provide to us on the Site with information from third parties including demographic or public information.
SECURITY
HTEPL uses certain security measures to protect the personal information you submit to the Site. For example, when you provide any order information, we use Secure Socket Layer (SSL) technology, an encryption tool that provides security while transmitting this information over the Internet. We also use firewall technology, password controls, and other technological and procedural safeguards in maintaining the Site.
Customer credit card/other payment information is collected and processed through a highly secure payment gateway managed by our partners CC avenue. CC avenue is the currently the industry leader in payment gateway solutions in India and has an unparalleled record of safety and security.
Although we have implemented the above security measures for this Site, you should be aware that 100% security is not possible.
MANAGING YOUR PERSONAL INFORMATION
To allow us to serve you better we encourage you to regularly review and update your personal information.
You may obtain upon request a summary of the personal information on record with HTEPL. You also may request that HTEPL correct any such personal information about you, remove such information from its marketing databases, or dispose of any or all personal information about you.
To make any request described above, or if you have any questions about this privacy policy, send an email to sales@optimumsolution.in
When contacting us, please be sure to provide us with your exact name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.
Following any of these requests, some of your personal information may be retained for a period of time; for example, to process a pending transaction you have made through the Site, to follow-up on a request, resolve a dispute, or for similar reasons. Some personal information also may continue to be stored on back up files for financial, legal or technical reasons.
If you do not wish to receive email from HTEPL in the future, please email us at sales@optimumsolution.in to be removed from our email list.
UPDATING THIS POLICY, NOTICES
HTEPL reserves the right, at its discretion, to change, modify, add, or remove portions of this privacy policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this privacy policy will be considered your consent to those changes. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, to the extent we have your email address, we may notify you by email.
EFFECTIVE DATE
This policy is effective from 01/12/18